Customers can contact us within 7 days of receiving the item(s). If you have received a defective or damaged item, the wrong size or the wrong product(s), please contact us immediately at Email: https://rukzak4u.online/.

1. Returnable Items

1) Item(s) damaged or soiled upon arrival.

2) Item(s) received in the incorrect size/color.

3) Item(s) received are not what you ordered.

2. Non-Returnable Items

1) Item(s) outside the 7 days warranty time-frame.

2) Unboxed, damaged, worn, used, misused or altered item(s).

Return Address

If you wish to return the item(s) to the nearest return address, please contact us. Our customer service representative will get back to you within 12 hours.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.